HomeHealth ServicesPharmacyPharmacy

Health Services

Pharmacy

The Pharmacy provides initial and refill pharmacy services for medications maintained on the TRICARE Formulary. The Main Clinic pharmacy provides initial fill medications for patients with a primary care manager in the 75th Medical Group. The Satellite Pharmacy provides initial fill from off-base providers and refill medications called into the automated system. The Satellite Pharmacy can receive hand-carried, electronically ordered prescriptions, and controlled CIII-V faxed prescriptions. All new off-base prescriptions sent to the Pharmacy require telephone activation at least 24 hours prior to requested pick up time. The Pharmacy has a mandatory call-in refill policy. Patients will have the option of selecting the ScriptCenter as their refill pick-up location in addition to the Satellite Pharmacy when calling in their refills. Medication may be dispensed up to the maximum of 90-day supply. Patients may call in their refill(s) 24 hours- a-day. Refills being picked up at the Satellite Pharmacy called in before 10 a.m. on a duty day will be ready for pick-up the next duty day after 9 a.m. Refills being picked up at the ScriptCenter Kiosk called in before 10 a.m. on a duty day will be ready for pick-up the next duty day after 9 a.m. If you have no remaining refills, please contact your PCM. Please provide the pharmacy one additional day to process refills following federal holidays and AFMC Family days. Pharmacy peak wait times occur from 11 a.m. to 2 p.m. daily and days before and after federal holidays. Wait times will be significantly reduced by visiting the pharmacy outside these peak hours. The Pharmacy screens the DHA Med Card, which you will need to present when using pharmacy services. The Med Card is used to capture your Other Health Insurance information and is updated annually. If a patient designates someone to pick up their medication for them, that authorization should be documented on the Med Card. A mobile application is available on Apple and Android phones which allows the Med Card to be carried virtually on your smartphone instead of carrying the physical card with you. Search for "DHA Med Card." Information about the TRICARE Pharmacy Home Delivery and network pharmacies is available at the pharmacy, toll-free at 877-363-1296 or online at Express Scripts.

If you or a family member requires medications in conjunction with after-hours care, you may utilize a network pharmacy in the local community. For active duty service members there is no cost when utilizing a network pharmacy. TRICARE Prime family members have a co-pay. The amount of the co-pay depends on whether the medication is generic, brand name, or non-formulary. A list of network pharmacies can be accessed on the Express Scripts website at Express Scripts by selecting the "Find a Pharmacy" link on the left side of the page. If you do not utilize a network pharmacy, you will have to pay for your medications when you pick them up.

Formulary (medication availability)

Manage Your Prescriptions

TRICARE Pharmacy Program

TRICARE Formulary Search Tool

Contact Us

Locations:

  • Main Clinic: Building 570
  • Satellite Pharmacy and ScriptCenter Kiosk located at Base Exchange

Hours:

  • Main Clinic: Monday through Friday, 7:30 a.m. to 4:30 p.m.
    • Closed the second Wednesday of every month
    • Closed all federal holidays
  • BX Satellite Pharmacy: Monday through Friday, 8 a.m. to 5 p.m.
    • Closed the second Wednesday of every month for training and systems maintenance
    • Closed all federal holidays

Telephone:

  • Main: 801-586-2273
  • Prescription Refill Line: 801-775-3630
Don't forget to keep your family's information up-to-date in DEERS.