Referral Management Center

Referral Process

We process referrals for 15,000 beneficiaries. Referrals are generated by the 75 MDG providers to network specialists. Referrals are then reviewed by the Utilization Nurse and forwarded to the RMC to send to Health Net Federal Services for authorization.

Once the patient completes their network appointment, the specialist sends the results to the RMC. If the RMC staff does not receive notes from the specialist, they will contact the civilian provider to request the results.

Obtain a Referral

To obtain or renew a referral you must contact your primary care management team. If you have other questions about referrals, you should first contact Health Net Federal Services at TRICARE West or telephone 844-866-9378.