Health Services

Referral Management Center

We process referrals for 15,000 beneficiaries. Referrals are generated by the 75 MDG providers to network specialists. Referrals are then reviewed by the Utilization Nurse and forwarded to the RMC to send to Health Net Federal Services for authorization.

Once the patient completes their network appointment, the specialist sends the results to the RMC. If the RMC staff does not receive notes from the specialist, they will contact the civilian provider to request the results. To obtain or renew a referral you must contact your primary care management team. If you have other questions about referrals, you should first contact Health Net Federal Services at TRICARE West or telephone 844-866-9378.

Contact Us




Monday - Friday, 7:30 a.m. to 4:30 p.m.
Closed the second Wednesday of every month


Building 570
Main Clinic, Second Floor

Don't forget to keep your family's information up-to-date in DEERS.