There are emergency procedures in place in multiple states due to extreme weather. >>Learn More

Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More.

​Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

TRICARE Health Benefits Office

We provide customer service to more than 15,000 beneficiaries enrolled to a primary care manager and 72,000 beneficiaries throughout the state of Utah. Health Benefits provides all TRICARE beneficiaries assistance with claims, enrollment issues, TRICARE eligibility, and general information regarding all aspects of the TRICARE Program. The Debt Collection Assistance Officer in the Health Benefits Office is available to provide assistance with TRICARE-related debt collection issues. Patients are encouraged to set up a web account with Health Net Federal Services to receive referral authorizations, view claims and enrollment information at TRICARE West. HNFS telephone is 844-866-9378.

Contact Us

Phone

Patient Advocate
801-586-9761

BCAC/DCAO
801-777-6670 or
801-777-6689

Hours

Patient Advocate & BCAC/DCA

Monday, Tuesday, Thursday, Friday 
7:30 a.m. to 4:30 p.m. 

Wednesday 
9:30 a.m. to 4:30 p.m.

Location

Patient Advocate
Room U2709, Building 570

BCAC/DCAO
Room U2422, Building 570

Don't forget to keep your family's information up to date in DEERS!