The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Getting Care

Appointments & Referrals

Video, telephonic and in-person medical appointments for most 75th Medical Group clinics may be scheduled by calling our Central Appointment Line at 801-586-2273, Monday, Tuesday, Thursday, Friday, 7:30 a.m. to 4:30 p.m., and Wednesday, 9:30 a.m. to 4:30 p.m. Provider teams will look at schedules ahead of time to determine the best option for care (video, phone or in person) based on the reason and details noted for each appointment. Peak call-in hours are 7 - 8 a.m. Mental Health, ADAPT, and Family Advocacy offices triage and schedule their own appointments (refer to services directory). For triage of COVID symptoms, call the COVID-19 Hotline at 801-777-7934.

Make an Appointment

To make an appointment, log in to the MHS GENESIS Patient Portal.

For the Nurse Advice Line, call 1-800-TRICARE (874-2273), option 1, or call the clinic at 801-586-CARE (2273) and follow the prompts to the Nurse Advice Line. Active duty patients must receive a verbal authorization for the Nurse Advice Line prior to an urgent care clinic visit.

For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Read the MHS GENESIS Patient Portal Factsheet for more information.
 

To make an appointment, log in to the MHS GENESIS Patient Portal.

For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.  

Contact Us

Phone

801-586-CARE (2273) 

Hours

Monday, Tuesday, Thursday, Friday 
7:30 a.m. to 4:30 p.m. 

Wednesday 
9:30 a.m. to 4:30 p.m.

Don't forget to keep your family's information up to date in DEERS!